Customer Service
At Verpleeghuis Help Desk, we are ready to provide you with exceptional customer service focused on your needs and desires. Whether it's arranging your pension, taking care of your care needs, planning a relaxing holiday, or finding the perfect gift, we are here to help. Our dedicated team is ready to assist you both in the nursing home and beyond. Do not hesitate to contact us for more information.
At Verpleeghuis Help Desk, we are committed to providing exceptional customer service to all our residents and their families.
Our mission is to offer peace of mind to the elderly and their families. With a dedicated team of care professionals, we ensure that every question and concern is handled with the utmost care. We understand the importance of retirement, care, holiday, and gifts and strive to always be ready to provide personal support and advice.
Our expert teams are available 24/7 to meet all the needs and wishes of residents.
We offer first-class facilities with modern amenities for a comfortable stay.
Discover how our team works to provide the best possible customer service for all your inquiries.
Customers can easily contact us via our online form or by phone.
We carefully study your question to provide the right solutions.
Our expert team offers quick and effective solutions for your inquiries.
We ensure follow-up and support to guarantee your satisfaction.
Stay informed about the latest trends and insights in the world of customer service. Read our recent blogs.
Welcome to the Verpleeghuis Help Desk. Our customer service is always ready to assist you with all your questions and needs. We understand that living in a nursing home can bring new challenges, and that's why we ensure you receive the best support. Below you will find some areas in which we specialize and how we can serve you.
Assistance with planning your perfect vacation getaway.
Read more about vacation planning
“Verpleeghuis Help Desk offers exceptional service. Their team is always willing to go the extra mile to help. Their care and attention give me peace of mind.”
Janine de Vries
Nurse
Retirement Support
Quality Care
Holiday Services
Gifts and Tokens
Verpleeghuis Help Desk provides unparalleled customer service.
In the Netherlands, the Verpleeghuis Help Desk plays a crucial role in supporting the healthcare sector. Our dedicated team is ready to answer questions and address the concerns of residents and their families, focusing on empathy and efficiency. Our goal is to ensure that every interaction is both helpful and reassuring.
At Verpleeghuis Help Desk, your questions are our priority.
Verpleeghuis Help Desk offers an attractive pension scheme to all its employees, allowing them to plan their future with peace of mind.
In our nursing home, we offer a wide range of care services, including 24/7 nursing care and specialized treatments tailored to the individual needs of the residents.
Employees can request time off or vacation through our online portal. This allows them to easily and quickly plan their leave.
Yes, gifts are allowed as long as they fall within the guidelines of the nursing home. We encourage gestures of appreciation that are respectful and appropriate.
You can reach our customer service by phone or email. Our friendly staff is ready to answer all your questions.
The visiting hours of the nursing home are from 10:00 AM to 8:00 PM every day. We ask visitors to respect these times to ensure the tranquility of our residents.
Do you have questions about pension, care, vacation, gifts, or our services? We are happy to assist you.
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